Kenya fulfillment resources
Working material for sellers operating in Kenya — how cash on delivery and parcel collection actually run here, and what to have ready before stock arrives.
Kenya COD fulfillment operations
How MFT runs cash on delivery in Kenya: order confirmation before release, dispatch custody, proof of delivery, collected-amount capture and reconciliation against your payout batch.
Open the resourceKenya PUDO collection
How pickup and drop-off collection works in Kenya: which routes are eligible, how the collection point is confirmed, what the buyer presents at pickup, and how uncollected or disputed parcels are handled.
Open the resourceKenya fulfillment readiness checklist (PDF)
Goods-in, order release, pick and pack, dispatch, tracking, COD reconciliation in KES and returns — one tickable page per stage.
Open the resourceKenya fulfillment guide
The full walkthrough of how a Kenya order moves from stock intake to settled cash on delivery.
Open the resourceConfirm what runs on your Kenya routes before you promise it.
Send the towns you sell into and your monthly volume. An operator comes back with the storage, delivery, COD and collection options available on those routes.