Pickup and drop-off points that extend your fulfillment reach.
MFT's PUDO network helps parcel collection become more convenient for customers while giving merchants more access points across key communities.
For sellers, retailers, delivery partners, and neighborhood businesses across MFT markets.
Door delivery is not always the smartest option.
In many African markets, delivery is affected by unclear addresses, customer availability, traffic, phone delays, and COD coordination. MFT PUDO gives customers a simpler alternative: send the parcel to a trusted nearby location and let them collect when convenient.
Fewer failed deliveries
Customers collect from a known location instead of missing the rider — orders stop getting stuck in follow-up.
Lower last-mile cost
MFT batches parcels to pickup points instead of running repeated individual delivery attempts.
Easier returns
Customers drop returns at the same trusted local point — no rider coordination, no missed pickups.
Turn trusted local businesses into pickup points.
MFT partners with businesses that are visible, trusted, easy to access, and able to hold parcels safely for customers.
Pharmacies
Trusted, accessible, and visited often by local customers.
Petrol stations
High traffic with strong visibility and longer operating hours.
Mini-marts
Convenient neighborhood points for everyday collection.
Phone shops
Ideal for e-commerce customers and digital-savvy buyers.
Beauty shops
Strong fit for fashion, beauty, and lifestyle orders.
Supermarkets
Structured locations with consistent foot traffic.
Neighborhood stores
Local shops customers already know and visit regularly.
Simple for sellers. Convenient for customers. Easy for partners.
- 01
Customer chooses PUDO
At checkout or confirmation, the customer selects a nearby MFT pickup point.
- 02
MFT dispatches in batches
Parcels are grouped and delivered to the PUDO partner location.
- 03
Partner receives & records
The partner scans, logs, and confirms receipt using the MFT process.
- 04
Customer notified
An SMS or WhatsApp goes out with the address and collection code.
- 05
Customer collects & confirms
Customer presents the confirmation details and collects the parcel.
- 06
Seller sees the status
Pending, collected, returned, or escalated — all visible to the seller.
Give customers a collection option that fits their day.
Not every customer is home when the rider arrives. Not every address is easy to find. With MFT PUDO, sellers offer a collection option that is simple, predictable, and easier to manage.
- Reduce failed delivery attempts and wasted trips
- Improve COD coordination with clearer confirmation
- Expand coverage without opening physical branches
- Make returns easier — drop-off at the same point
- Give customers more confidence in tracking & collection
- Earn commission per successful parcel collection
- Bring more customers through your door
- Become the recognized pickup point in your area
- Operate with simple MFT-provided process and signage
- Help local sellers complete more orders reliably
Earn from parcels. Bring more people through your door.
You don't need to become a courier company. You simply receive, hold, release, and record parcels using MFT's process — and earn from every collection.
Flexible earning models for different locations.
MFT uses practical models depending on partner location, parcel volume, and market maturity.
Per-parcel commission
Fixed commission for every successful collection or return handled. Simple to start, easy to track.
- Small neighborhood shops
- New market pilots
- Low-volume locations
Retainer + commission
Small monthly retainer plus commission per successful collection or return. Rewards consistent partners.
- Petrol stations
- Pharmacies
- Supermarkets
- Busy mini-marts
Foot-traffic partnership
Commission plus the natural benefit of more people walking into the store to collect parcels.
- Beauty shops
- Phone shops
- Local service businesses
Not every shop should become a pickup point.
MFT does not only add locations. We build a trusted collection network.
- A visible and accessible location
- Safe space to hold parcels
- Reliable operating hours
- A trusted business reputation
- Someone available to receive and release parcels
- Basic phone access for WhatsApp or SMS updates
- Willingness to follow MFT parcel handling rules
Simple rules. Better control. Fewer lost parcels.
Parcel receiving
Every parcel is recorded on arrival.
Parcel storage
Kept in a safe, dry, controlled area.
Customer verification
Released only after customer confirmation.
Collection update
Status updated through the MFT process.
Return handling
Returns recorded and prepared for MFT pickup.
Escalation
Uncollected or damaged parcels reported quickly.
Every parcel has a clear status.
From the moment a parcel is assigned to a PUDO point, sellers and customers see exactly where it stands.
- 1Assigned to PUDO
- 2In Transit to PUDO
- 3Received at PUDO
- 4Customer Notified
- 5Ready for Collection
- 6Collected
- 7Not Collected
- 8Returned to MFT
- 9Escalated
Common questions about the MFT PUDO network.
How pickup points work, who can partner, and what sellers should know before adding PUDO to their fulfillment plan.
Add PUDO to your fulfillment plan.
Want to offer pickup and return options to your customers? MFT can help you add PUDO collection in selected markets.
- 1. Our team reviews your business and current delivery setup.
- 2. We propose the right PUDO coverage for your markets.
- 3. We onboard you with pricing, process, and partner locations.
Apply to become a PUDO partner.
If your business is visible, trusted, and accessible, you can apply to become an MFT pickup point and start earning per parcel.
Clear commissions. A simple process. MFT-provided signage and partner instructions. Real support from a local team.