Fulfillment and COD logistics support visual for Tanzania with regional commercial context.
🇹🇿 Tanzania · Dar es Salaam operating base

Fulfillment in Tanzania, coordinated from Dar es Salaam.

Receive and prepare stock through MFT's named Dar es Salaam arrangement, confirm customers before dispatch, deliver on configured routes and reconcile TZS collections across cash and supported mobile-money methods.

  • Dar es Salaam is the live operating zone
  • Arusha, Mwanza, Dodoma and Zanzibar on scheduled routes
  • TZS COD reconciled daily
  • PUDO partner counters in Dar es Salaam
Tanzania operating model

What MFT runs in Tanzania today.

Each line is the state operations has verified. Where something depends on your product or volume, it says so.

Inventory receiving & storage
Live
Dar es Salaam — goods-in booking, count and storage through MFT's named operating arrangement. The responsible stock-holding party is disclosed before transfer.
Pick & pack
Live
Dar es Salaam — pick and pack against your packaging spec.
Door delivery
Live
Dar es Salaam daily; Arusha, Mwanza, Dodoma and Zanzibar on scheduled runs.
Cash on delivery
Live
Collected in TZS — cash, M-Pesa, Mixx by Yas (formerly Tigo Pesa) and Airtel Money — reconciled per order.
PUDO collection
Partner-operated
Partner counters in Dar es Salaam; outside Dar, collection is confirmed per town.
Returns
Live
Returns consolidate to Dar es Salaam for inspection, restock or disposal.
Cross-border movement
Route-based
Kenya, Uganda and Zambia lanes through Dar es Salaam, planned route by route.
WhatsApp order confirmation
Live
Pre-dispatch confirmation on WhatsApp in English. Customers who do not reply are called before the parcel leaves the Dar es Salaam operating arrangement.
WhatsApp delivery pings
Live
Dispatched, out-for-delivery, delivered, failed and returned pings on WhatsApp in English. Customers who do not reply are called before the parcel leaves the Dar es Salaam operating arrangement.

Not offered in Tanzania: freight forwarding, customs brokerage or nationwide same-day delivery.

Check a route

Check your Tanzania destination.

Pick a town to see door delivery, PUDO, COD, returns and the service-level range from the governed route list.

Service availability

Check what is configured for your destination.

Pick the destination and, if your stock sits in another market, the origin. Answers come from the verified coverage rows — an unconfigured route says so rather than guessing.

This checker confirms what is configured. It does not book a parcel, quote a price or guarantee a service level.

Dar es Salaam, Tanzania

Row verified 2026-08-21 · Same-day dispatch on orders confirmed before the daily cut-off

  • Door deliveryAvailable

    Same day to 1 working day. Same-day dispatch on orders confirmed before the daily cut-off.

  • PUDO collectionAvailable

    Collection points are published for Dar es Salaam. The assigned point is confirmed per order.

  • Cash on deliveryAvailable

    Collected and reconciled in TZS. Settlement terms are confirmed in your service schedule.

  • ReturnsAvailable

    Refused parcels are collected, reason-coded and returned on the same route. Disposition follows your written rule.

  • Cross-border into this marketNot needed

    Select a stock origin to check the corridor. Local stock needs no corridor review.

Coverage

Dar es Salaam live, upcountry and Zanzibar on scheduled routes.

Every route ships from Dar es Salaam. Towns outside these rows are confirmed at onboarding before any order is accepted.

  • Dar es SalaamKinondoni, Ilala, Temeke, Ubungo, KigamboniLive · Same day to 1 working day
  • ArushaArusha city and Usa RiverScheduled · 2–4 working days
  • MwanzaMwanza city and IlemelaScheduled · 3–5 working days
  • DodomaDodoma cityScheduled · 2–4 working days
  • ZanzibarStone Town and UngujaScheduled · 2–5 working days
  • Other regionsRegions outside the scheduled upcountry runsConfirmed at onboarding

Cross-border corridors to Kenya, Uganda, Zambia are route-based and planned per shipment.

See full route detail
  • Dar es Salaam

    Live

    Kinondoni, Ilala, Temeke, Ubungo, Kigamboni

    Door
    Yes
    PUDO
    Yes
    COD
    Yes
    Returns
    Yes
    Service level
    Same day to 1 working day
    Cut-off
    Same-day dispatch on orders confirmed before the daily cut-off

    Verified 2026-08-21

  • Arusha

    Scheduled runs

    Arusha city and Usa River

    Door
    Yes
    PUDO
    No
    COD
    Yes
    Returns
    Yes
    Service level
    2–4 working days
    Cut-off
    Scheduled runs — confirmed at onboarding

    Verified 2026-08-21

  • Mwanza

    Scheduled runs

    Mwanza city and Ilemela

    Door
    Yes
    PUDO
    No
    COD
    Yes
    Returns
    Yes
    Service level
    3–5 working days
    Cut-off
    Scheduled runs — confirmed at onboarding

    Verified 2026-08-21

  • Dodoma

    Scheduled runs

    Dodoma city

    Door
    Yes
    PUDO
    No
    COD
    Yes
    Returns
    Yes
    Service level
    2–4 working days
    Cut-off
    Scheduled runs — confirmed at onboarding

    Verified 2026-08-21

  • Zanzibar

    Scheduled runs

    Stone Town and Unguja

    Door
    Yes
    PUDO
    No
    COD
    Yes
    Returns
    Yes
    Service level
    2–5 working days
    Cut-off
    Scheduled runs — confirmed at onboarding

    Verified 2026-08-21

  • Other regions

    Not configured

    Regions outside the scheduled upcountry runs

    Door
    No
    PUDO
    No
    COD
    No
    Returns
    No
    Service level
    Confirmed at onboarding
    Cut-off
    Confirmed at onboarding

    Verified 2026-08-21

Order to reconciliation

One Tanzanian order, end to end.

Confirmation, pick and pack, delivery, proof of delivery, COD and returns, in the order they happen.

  1. 1

    Stock arrives

    Inventory is received and counted in Dar es Salaam. MFT's scope begins after destination-country customs clearance — MFT is not your customs broker.

  2. 2

    Order lands

    Your order file reaches MFT and is picked and packed against your SKU list.

  3. 3

    Customer confirms

    The customer is contacted on WhatsApp to confirm the order and delivery window before a rider is dispatched.

  4. 4

    Delivery attempt

    The parcel moves on a route MFT runs in Tanzania. Service level follows the coverage row for that destination.

  5. 5

    Money and reconciliation

    Collected TZS is reconciled line by line against your manifest, with the delivery outcome and reason code on the same statement.

Customs and clearance support depends on product type, route, destination market, and documentation provided.

TZS COD and mobile money

How TZS collections are controlled.

Collected and settled in Tanzanian shillings, reconciled against your order manifest.

Collection methods
cash at the door, M-Pesa, Mixx by Yas (formerly Tigo Pesa) and Airtel Money
Settlement currency
Tanzanian shilling (TZS)
Reconciliation
Daily, against your order manifest
Payout
Confirmed in your Tanzania service schedule
Full Tanzania COD workflow and exceptions
Storage and limits

The storage arrangement, and what it does not include.

Office, stock arrangement, PUDO and returns stated separately, so nothing is inferred from the word 'hub'.

Coordination office

MFT Tanzania office

An MFT office for coordination and merchant support. It is not a verified MFT-operated storage facility — where stock sits is confirmed per product and volume.

Storage arrangement

Where your stock actually sits

Stock is received, counted, stored and dispatched through MFT's named Dar es Salaam operating arrangement. The responsible stock-holding party is disclosed before inventory is transferred. Upcountry and Zanzibar orders ship from Dar es Salaam on scheduled runs, and there is no second storage location in Tanzania.

Regional merchant desk

One desk for every MFT market

Merchant enquiries for Tanzania are handled on +1 289 969 7309. It is MFT's regional merchant desk, not a local Tanzania line — one merchant channel deliberately covers every MFT market.

  • PUDO pickup uses partner counters in Dar es Salaam. Pickup in any other town must be confirmed town by town.
  • Returns are consolidated through the Dar es Salaam operating arrangement and handled on your instructions.
How PUDO collection works in Tanzania
FAQ

Tanzania fulfillment questions

Dar es Salaam delivery, scheduled routes, TZS COD, PUDO and returns, and getting started.

Dar es Salaam is MFT's live operating zone, covering Kinondoni, Ilala, Temeke, Ubungo and Kigamboni. Orders confirmed before the daily cut-off are dispatched the same day and usually delivered the same day to 1 working day after dispatch.

Yes, on scheduled routes from Dar es Salaam, not daily runs: Arusha and Dodoma usually take 2–4 working days, Mwanza 3–5 and Zanzibar (Stone Town and Unguja) 2–5. Other regions are not configured and are confirmed at onboarding before any order is accepted.

Buyers pay in Tanzanian shillings (TZS) by cash at the door, M-Pesa, Mixx by Yas (formerly Tigo Pesa) or Airtel Money. Collections are reconciled daily against your order manifest, line by line. Daily reconciliation is not a daily payout: payout timing and deductions are set in your Tanzania service schedule.

PUDO pickup uses partner counters in Dar es Salaam; pickup in any other town must be confirmed town by town. Refused and undelivered parcels are logged with a reason code and consolidated through the Dar es Salaam operating arrangement, then restocked, returned or disposed of only on your instructions.

Request a Tanzania fulfillment plan with your product category, expected monthly orders and destination towns. MFT confirms the routes that apply, the storage arrangement and the responsible stock-holding party, and agrees your service schedule (pricing, COD methods, payout timing and returns) before stock moves.

Get a Tanzania fulfillment plan.

Tell us your product type, monthly order volume and destination towns. We reply with the routes that apply, TZS COD terms and the storage arrangement.

Talk to MFT about fulfillment in Tanzania

One merchant desk handles enquiries for every MFT market. Messages open with Tanzania context already attached, so you don't repeat yourself.

When we reply
09:30 AM – 06:30 PM East Africa Time (EAT, UTC+3) · Mon, Tues, Wed, Thur, Fri, Sun

Every submitted form returns a tracking reference and a reply within 1 business day, on WhatsApp or email — the same commitment as the contact page.

MFT office
Samu Umoja Road, Mwenge Mpakani Centre, 5th Floor

An MFT office for coordination and merchant support. It is not a verified MFT-operated storage facility — where stock sits is confirmed per product and volume.

MFT supports major cities and serviceable regions. Exact delivery coverage, timelines, COD availability, and PUDO options depend on location, product type, order volume, and operating route.